Returns & Exchanges

Returns or refunds are only accepted when you receive a wrong or damaged item due to an error on our part.

If you receive an item that is different from what you ordered, or if the item arrives damaged due to an issue during our fulfillment process, please contact us immediately after receiving your order.

To help us review the issue, please provide:

• Your order number
• A description of the issue
• Clear photos of the item received
• Photos of the packaging, if the item arrived damaged
• Any other information that may help us investigate the issue

Our team will review the information provided and determine whether the issue qualifies for a replacement or refund.

If your refund request is approved, we will provide a refund according to the circumstances of the issue and the original payment method, where applicable.

The time required for the refunded amount to appear in your account may depend on your payment provider, bank, or financial institution.

We are not responsible for delays caused by banks or payment processors after a refund has been issued.

Where appropriate, an approved claim may be resolved by sending a replacement item instead of issuing a refund.

Replacement availability may depend on product availability. If the same item is no longer available, we may offer an alternative resolution where appropriate.

We are not responsible for incorrect orders placed by the customer.

This includes selecting the wrong product, size, color, quantity, or providing incorrect shipping information.

Please carefully review your order before submitting it, as all sales are final once the order has been placed.

Because orders may begin processing shortly after they are placed, we cannot guarantee that cancellation or modification requests can be accommodated.

If you notice an error in your order, please contact us as soon as possible. We will review your request, but an order that has already been processed or shipped may not be eligible for cancellation or modification.

We are not responsible for damage caused after delivery.

Once the product has been successfully delivered, customers are responsible for handling, storing, using, and maintaining the product appropriately.

Damage resulting from misuse, improper handling, accidents, normal wear and tear, or other circumstances occurring after delivery is not eligible for a return, exchange, or refund under this policy.

By completing a purchase, you acknowledge and agree that all sales are final unless the item you receive is wrong or damaged due to an error on our part.

We recommend checking your order as soon as it arrives. If there is an issue, please contact us immediately so that we can review the situation and determine the appropriate resolution.

If you believe you have received a wrong or damaged item, please contact us immediately after receiving your order.

Include your order number, a clear explanation of the issue, and photos of the item. We will review your request and, if approved, provide a replacement or refund as appropriate.